All bookings through https://tigh-na-acha.co.uk must be paid in full.
Any cancellation must be notified via email and once received we will confirm the cancellation. If you do not receive emailed confirmation of cancellation from us within 48 hours, please contact us through the Contact form on our web site: https://tigh-na-acha.co.uk/contact/.
The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:
Number of days notice | The % of booking cost refundable |
More than 30 days | 90% of the booking cost |
7 to 29 days | 35% of the booking cost |
0 to 6 days | 0% of the booking cost |
If we are successful in getting a replacement booking, we will refund the total amount paid less a 5% admin fee and any difference in price between the price of your original and the replacement booking.
We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.
If Tigh-na-acha must close due to government restrictions or your address is put into local or regional lockdown (please provide evidence) for your holiday dates and you are unable to travel, you will be refunded in full.